Remote Programming During The COVID-19 Pandemic

In response to the current COVID-19 pandemic, the audiologists at Jacksonville Hearing and Balance Institute would like our patients to know that we are taking all necessary precautions and are following CDC guidelines to reduce the spread of the virus and to keep patients and staff as safe as possible. This includes offering remote programming services for select hearing aids and cochlear implants. During a remote programming session, the audiologist can program the hearing aid or cochlear implant without having the patient come into the office, thereby keeping high-risk individuals safe at home while still having access to hearing healthcare. Programming is done in real time, which allows patients to provide immediate feedback to the audiologist during the session.

To find out if your hearing aid or cochlear implant is eligible for remote programming, or if you are interested in learning more about this technology, call the clinic at 904-399-0350 to find out more.