Monthly Archives: June 2021

Troubleshooting Bluetooth-Enabled Hearing Aids

Many newer hearing aids on the market are Bluetooth compatible and are able to wirelessly connect to both iPhone and Android devices. Patients with Bluetooth-enabled hearing aids enjoy the convenience of streaming phone calls and listening to music/tinnitus maskers from their phones directly to their hearing aids, all the while being able to use their phone as a remote control. But with great convenience comes the occasional annoyance when connections drop out.

If this happens, there are a few things you can do to fix the connection. Here are a few ways you can troubleshoot:

  • Have you downloaded and installed the latest version of software for your cell phone?
    • It is important to regularly download and install software updates provided by the cell phone manufacturer. These updates protect your device from viruses and hacking, as well as improve the device’s operation.
    • Note that a software update may require you to completely switch off the phone for a minute before switching it back on.
  • Have you downloaded and installed the latest version of software for the app?
    • If your phone has had a software update, check to see whether your apps also require updating. Occasionally, an update to the device will require an update to the app as well.
  • Did your hearing aids lose its Bluetooth pairing?
    • It is possible that you can fix Bluetooth streaming issues by re-pairing your devices in either the Bluetooth or Accessibility screen in your phone’s General Settings.
    • Remember to turn the hearing aids off and on and place them within a few inches of the phone before re-pairing.

If you are still having Bluetooth issues, we encourage you to come to our Walk-In Clinic (Tuesdays 10:00am – 11:30am and Thursdays 1:00pm – 2:30pm) at the Hearing Center for help troubleshooting your connection.

Making the Most Out of Your Hearing Aids

After you have had a complete audiological evaluation, are fit with the right hearing devices, and your devices have been personalized for your needs, it is important to know what accessories are available to you. Hearing aid accessories can help optimize the performance of the devices and even make them more convenient to use.

Battery Chargers
Traditionally, hearing aids have been powered by disposable batteries which need to be replaced every five to ten days depending on the size of the battery. Rechargeable devices are now available, making wearing the device more convenient to wear. The need to change small batteries and have additional batteries on hand is eliminated. This can be very helpful for those who have visual or dexterity issues and it’s also environmentally friendly!

Bluetooth and Streaming Capabilities
Many of today’s hearing aids are Bluetooth compatible, meaning they can easily pair to your cell phone and other wireless devices. This enables the user to stream phone calls, music, and other audio sources from the device, hands free, directly to the hearing aids, and allows the user to hear clearly from their hearing aids without interference or hearing unwanted sounds. An app can also be downloaded onto smartphones and tablets to gives access for the individual wearing the devices to control the hearing aids via a remote control.

Another helpful accessory is the television adapter. These adapters allow the user to stream audio from their television directly into their hearing aids, again avoiding interference from unwanted sounds. It also allows the user to control the volume and sound quality without affecting others who may be watching television with them.

Remote Microphones
Although many hearing aids today have the ability to help us hear better when background noise is present, some hearing aid users still find these situations challenging. Remote microphones can help resolve this issue by streaming the conversation directly to the hearing aids, helping to eliminate background noise. Remote microphones can be used personally, meaning one speaker wears a device, or in a group where the microphone can be placed in the center of a table.

Dehumidifiers
Moisture can affect the performance and function of your devices. Using a dehumidifier, often referred to as a dry aid kit, reduces the amount of moisture collected inside your hearing aid. This is especially true if you live in a humid climate or are exposed to moisture frequently. Dehumidifiers can be electric or non-electric. If your hearing aids are rechargeable, the charging system often includes the dehumidifier, eliminating the need to have a separate accessory.

Having the appropriate cleaning tools to maintain your devices is also important. The use of small brushes, cleaning clothes, cases and other tools will help clean and protect your hearing aids. There are accessories with clips that enable you to participate in sports or physical activities while keeping devices clean, dry, and prevent them from falling out.

Hearing Aids vs. Amplifiers: What’s the Difference?

Today, there are numerous advertisements in magazines and on television for products that will enhance your hearing. Although many of these devices may look like hearing aids, they typically are not. These devices are called “amplifiers” or “personal sound amplification products (PSAPs)”.  Although PSAPs have been around for many years, new age marketing techniques have made them more readily available to consumers.

One of the major differences between hearing aids and PSAPs is how they function and how they are programmed.  Hearing aids are programmed for each person’s specific hearing loss while PSAPs generally make sound louder. Hearing aids are programmed using sophisticated software after a thorough hearing test is completed.  Audiologist and hearing instrument specialists use the results of the hearing test to program each frequency with a specific amount of amplification for the best possible hearing outcomes.  A person may, and typically does, need different amounts of amplification at various pitches or frequencies. On the contrary, a PSAP turns everything up globally, just like increasing the volume on the television.  For many people, this results in some pitches being WAY too loud.   An additional benefit to hearing aids is that the technology does much more that just “turn certain pitches louder”.  There are features such as background noise reduction, Bluetooth connectivity, and maximum output limits; all features for maximum benefit.

If you are interested in exploring hearing aids through JHBI, feel free to give us a call at 904-399-0350.